General question
About membership
Other question

If you have any questions concerning our contents on g-queen.com, please don't hesitate to contact us atsupport@g-queen.com
General Answer to the Questions

What is g-queen.com?

  • g-queen.com is a premiere adult porn site that offers viewers uncensored japanese contents which are constantly updated. When you become member, you will view all of our contents.
How much does all this cost me?
  • A monthly membership costs $50 for 30days, you pay $10 as a new member fee (total$60), and you can cancel anytime you want. All the credit card transactions are safe and secure with CCBILL and protected with Verisign. We also offer 2month(60days) membership is as $80, which is better There is no hidden fee.moreabout member sign up
Do I need a special movie player ?
  • Movies can be down loaded.To download a movie, you just have to right click on the movie link and then select "Save target as". You'll be prompted to choose a place where to store the movie on your Hard Drive, and then the download will start. Once it is completely downloaded, you'll simply have to double click on the file and play the movie.
Is customer support in Japanese?
What is automatic recurring?
  • Your membership will be renewed with same membership when your membership is expired.
Answer for member sign up
What is the credit card transaction company?
  • Card procesissing company s CCBILL and can be used with Visa, Master, JCB, Discover
Are all the credit card transactions safe?
  • Our card processing CCbill uses system that protect and keep security for costomer's personal information.(128bit) You will recieve the payment written "CCbill" on your statement.
I can not open the registration form.
  • If you experienced difficulty viewing sign up form, go to controll panel>internet option>lower down security If you still have a problem, controll panel>internet option>advnce security>security take the check off "check for server certificate revocation(require restart))"
The sign up form character is something wrong.
  • You need to click view in browserencodingset as"Unicode(UTF-8)"
How soon can I view the site after member sign up?
  • You will recieve ID and Password to your E-mail that you registerd, you will be able to use right away. Please make sure to provide us correct information.
Do we pay the same for recurring fee even after it may increase?
  • You will pay recurring fee as the same fee that originally sign up for.
answer for other questions

If I lose or forget my ID or Password, what do I do?
  • If you lost ID and Password、contact us at support@g-queen.com
    Please provide us your name, zip coad, mail address that you have given to us before to confirm.
What softweare do I need for movies?
I can't see the movie.
  • You may not have Mpeg4 codecWindows Mediatool8if you install it, you have also instolled Mpeg4 codec. However, you have still have a problem, you may uninstall current Windows Media Player, you need to installWindows Media Player 9
Is there any download limitation?
  • You will be able to stream movies with no limitation.
I would like to change a trial member to real member.
  • Your membership will be renewed from trial membership to real membership. You must cancel your membership if you wish to cancel. However, if you would like to be swich one 1 month member to 2 month member, you have to cancel, and then sign up for 2 month member.
Where can I find a form for cancel rebill?
  • Cancel rebills form is provided botom of member sign up link from "customer support" This is a sample of cancel rebill formhere
Can I use it after I cancel rebill?
  • You will able to access site before it expires.

Is there any download limitation?

  • Yes, the maximum download volume is 1.5 GB per day.

 
 


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